The banking industry is undergoing a major transformation, thanks to technological advancements. AI-powered Chatbots, Smart kiosks have already begun to revolutionize operational and customer service aspects. Banks are now able to set-up a fully functional Micro Branch just with a few ATMs and AI-powered Kiosks all under one roof, lowering operating expenses remarkably.
Join this session to discuss how AI is transforming the banking industry. While physical branches remain a crucial component of the banking equation, how will banks meet the needs of tomorrow’s tech-savvy customers? What’s in store for the bank branches of the future? Will Branchless Banking or Micro Branches pave the way to seamless customer experience? Let’s discuss.