The 21st-century workforce is unique; people have endless options for learning and they may be busier than ever. How can L&D innovate to meet the needs of the modern workforce? That’s where Design Thinking can help. It’s a creative approach to problem-solving that’s iterative, collaborative, experimental and fun. In this active session, we will explore how Design Thinking is a mindset as well as a method for generating innovative solutions to workplace and educational performance problems.

You will have an opportunity to participate in a Design Thinking cycle to see how this approach can stimulate ideas for creative, human-centered solutions that fit the modern workplace. In this session you will learn to:

  • Apply the phases of Design Thinking
  • Use techniques to better understand your audience
  • Practice idea generation
  • Explore creating and testing low-fidelity prototypes
  • See how to fit Design Thinking methods into your instructional design practice